Turn how your business runs — documents, screen recordings or a plain description — into step-by-step SOPs. Then guide people through them inside the apps they use, automate the repetitive steps with their consent, and prove every process was followed.
Free plan · Self-serve setup in minutes
Built for franchise networks, multi-location operators and every team that runs on repeatable process
Six steps, one workspace. Scroll through one process from capture to proof — the product moves with you.
Click through “Log a customer enquiry” in your own web app with the browser extension. Every click, field and screen becomes a plain-language step with its own screenshot — and names, emails and phone numbers are blurred automatically.
Drop in “Refund policy.pdf” or a folder of old manuals. The AI breaks each one into numbered SOP steps with a confidence score, and the viewer jumps to the page each step came from. Merge, split, approve — every change is versioned.
Build a “Vendor onboarding” journey from SOPs to read and acknowledge, videos, quizzes, forms and e-signatures — or a daily “Store opening” checklist that asks for a photo, a GPS check-in and a signature.
Mount the same SOPs, journeys and checklists into an internal library, a branded help centre or a franchisee’s site — without copying them. Choose who sees each site: public, link-only, password, internal or a private audience.
Staff ask “How do I raise a purchase order?” inside the app they’re working in and get an answer that cites your SOPs. With AutoPlay switched on, the copilot runs a recorded, published flow step by step — plan first, and a human confirms anything destructive.
Track views and completion per guide, acknowledgements per version and a 0–100 compliance score per location or team. Questions nobody could answer become a list of SOPs to write next.
Pick a team. Each one uses the same loop — capture, structure, guide, prove — on its own processes.
Ops Navigator goes past the library — guiding people step by step inside the tools they already use, and showing you how those tools are really used.
Build tours, checklists, tooltips, hotspots, announcements and a resource centre that appear right where work happens — in apps you own via a snippet, or in third-party web apps via the browser extension. Target segments checked on the server, theme to your brand, and measure the lift each experience produces.
Auto-captured, tag-later analytics for your host app: define a feature a week late and its history is still there. Funnels, paths, retention and cohorts — every figure shows its denominator, sampled numbers are labelled, and events are scrubbed before they’re stored.
Each step of the loop, what you do, and what you get back — plus the franchise controls and AI safeguards underneath.
Record it, upload it, or describe it.
The browser extension for Chrome, Edge, Firefox and Safari records clicks, form fills and navigation, then writes a plain-language step for each — no AI credits needed. Three detection layers blur personal data, and a screenshot is never redacted less than the always-on baseline.
PDF (tables included), Word, legacy .doc, Markdown, HTML, text, images with OCR, or a ZIP. Each step comes with a confidence score and flags, beside a viewer that jumps to where it came from. Or describe a process and get a draft.
Review, approve and keep it current.
Draft → in review → approved → published. A version locks once it leaves draft, diffs show exactly what changed, and reverting creates a new draft — it never publishes on its own.
Nested folders with their own access rules, tags, taxonomies and pinned items. Templates fill in {{variables}}, AI translation adds language variants, and review dates flag SOPs that are due. Press ⌘K to jump to any document by title.
Put it where people — and their AI assistants — look.
Mount SOPs, journeys, forms and checklists into branded sites without copying them. Add publish approval, scheduled releases with rollback, custom domains, hybrid search with cited AI answers — and an Access Debugger that answers “can this person see this?”
Every doc site can run its own MCP server, so assistants and agents such as Claude, ChatGPT or Cursor can search it. Scoped tokens, a section allowlist, and anonymous access only if you allow it.
Deliver tours, checklists, tooltips, hotspots, announcements and a resource centre with a snippet in apps you own — or with the browser extension in apps you don’t, rolled out by MDM or group policy. Steps advance only when the action is confirmed, and below a confidence floor the runtime won’t guess.
People do the work — and leave evidence behind.
Photo and video proof, location check-in, barcode/QR scan, signature, numeric readings and more — scheduled per location and time zone. Anti-fraud flags catch an old photo, a check-in outside the geofence or a reading out of range; a failed item can trigger a corrective journey. Works offline and syncs later.
Onboarding and training paths in sequence or in parallel, with prerequisites. Auto-assign on an event, an attribute change or a schedule; hand people to other apps with a signed link and get completion reported back.
Signature, rating, GPS location, currency, file and image upload and more. Show, hide or require fields with conditional logic that the server checks; multi-page forms, save-and-resume, anonymous submissions, CSV export and a PDF per submission.
Show it was done. Find what’s missing.
One score from checklists, forms on time, journeys on time and acknowledgements, with daily snapshots and 7, 30 and 90-day trends per location, team or person. Export the audit ledger as CSV, or package an evidence archive for SOC or ISO audits.
Questions the copilot couldn’t answer confidently are grouped into suggested SOPs. Acknowledgements are recorded per version, so you always know who has read the current one.
The controls underneath the loop.
Process data is sensitive. Ops Navigator is built to protect the people in it — and to never act without a human in charge.
OCR and pattern matching always run on captured screenshots; AI adds more across 14 categories. A screenshot is never redacted less than that baseline, and detected PII text is never stored.
Folder rules, site visibility modes and custom roles feed one policy check where deny wins. The Access Debugger explains why someone can — or can’t — see a page.
AutoPlay needs both organisation and user consent, never auto-submits a destructive step, and records every action in an append-only log.
Idle and absolute timeouts, force-logout and IP or geo allowlists. Content engagement is reported in aggregate, and product-analytics events are scrubbed before storage.
Set up a workspace, capture a process and publish your first SOP on the free plan. Paid plans for growing teams and franchise networks — talk to us.
Or write to hello@caprics.tech
Viewer seats are free and unlimited, so everyone who follows your SOPs can join.
Three seat classes. A person’s class follows from the permissions their role grants.
Credits cover AI work like granularising documents, drafting, translation and copilot answers, with top-ups when you need more.
Buy seats and AI credits centrally and hand them down to franchisees.
Can’t find yours? Start a workspace and ask the copilot — or write to the Caprics team at hello@caprics.tech.
Ops Navigator is an operations platform that turns how a business runs into step-by-step SOPs, guides people through them, and records proof that they were followed.
You capture a process by recording it in the browser, uploading a document or describing it; AI structures it into SOP steps for review; and you deliver it as onboarding journeys, checklists, doc sites and in-app guidance, with compliance scores and analytics on top.
Ops Navigator is built for franchise networks and multi-location operators, and for any team that runs on repeatable process.
That includes HR and people ops, IT and help desk, customer success and customer education, operations and training teams, and education groups.
Yes — you can start on the free plan with self-serve setup.
Viewer seats are free and unlimited. Paid plans for growing teams and franchise networks are available on request: write to hello@caprics.tech.
Self-serve setup takes a few minutes: create your account, verify your email, name your workspace and invite your team.
You can upload your first handbook or record your first process straight away.
No — upload what you have and the AI breaks it into step-by-step SOPs for you to review and approve.
It reads PDF (including tables), Word (.docx and .doc), Markdown, HTML, text, images with OCR and ZIP files. Each step carries a confidence score and links back to the place in the source it came from.
Ops Navigator includes workflow capture, and it also covers what happens after the guide is written: AI-structured SOPs under version control, onboarding journeys, checklists with photo and GPS proof, branded doc sites, in-app guidance and compliance scoring, in one workspace.
If you mainly need quick step-by-step guides, a capture tool may be all you need. If people also have to follow, acknowledge and prove a process across teams or locations, that is what Ops Navigator is built for.
Yes — the Ops Navigator browser extension shows in-app guidance and the copilot inside third-party web apps you don’t control.
The extension runs on Chrome, Edge, Firefox and Safari and can be rolled out by MDM or group policy. For apps you own, you can embed a snippet instead.
Yes — each doc site can run its own MCP server, so AI assistants and agents such as ChatGPT, Claude or Cursor can search the docs you publish there.
Access uses scoped tokens, you choose which sections are exposed, and anonymous access is optional.
No — AutoPlay only runs when both your organisation and the user have opted in, and it shows its plan before anything happens.
It can only run flows your team has published, never auto-submits a destructive step, and confirms every step on the first three runs of any automation. Every action is logged.
Yes — franchisors run franchisees as child workspaces and can pay for them, handing down seats, entitlements and AI credits.
Doc-site sections can be syndicated to franchisees as Locked, Editable, Hidden or Acknowledgement-required, checklists collect photo and GPS proof at each location, and compliance scores roll up per franchisee with mean, p50 and p90.
Yes — doc sites carry your branding, theme and custom domain, and in-app guidance uses themes you set per experience, app or workspace.
PDF, HTML and Markdown exports can carry your branding and a watermark.
Start on the free plan. Record one process or upload one handbook, and watch it become an SOP your whole team can follow.